OPENING HOURS
Monday to Friday: 09.00 – 19:00 staffed
hours
Saturdays:
10:00-13:00 staffed hours
Sundays:
24/7 only
Bank
Holidays: CLOSED
TNT community fitness reserves the right to
amend opening hours. Members will be notified of any changes via the contact
details submitted on signing up or on TNT's social media platforms. Members must ensure they allow sufficient time
to complete their session and cease use of the gym in adequate time to leave
before closing time.
24
Hour Access members can access the gym via their 24-hour key-fob any time
unless there is a specific closure – which you will be notified of via your
submitted contact details. The gym will not be staffed outside of the standard
hours. Training outside of standard hours is at the individuals risk, we do
however recommend training in pairs. TNT community fitness is not liable for
any injury as a result of lone training. CCTV is in operation.
FOOD AND DRINK / SMOKING AND
DRUGS
Snacks may be consumed in the reception area
but not within the gym. Drinks may be consumed throughout the premises. Alcohol
or illegal substances may not be consumed within the gym or its grounds. TNT
community fitness is a non-smoking and vaping environment - if smoking or
vaping outside, please move away from the TNT entrance and signage.
CLOTHING & FOOTWEAR
Suitable
footwear and clothing must be worn. You should not train wearing open-toe
sandals/flipflops, dirty work boots or trainers, loose/unsafe clothing, or other items that
may cause a hazard to your safety.
CHANGING ROOMS
TNT
community fitness does not provide a strict changing room; however, our large
bathroom provides adequate changing space. You are responsible for your own
property within the facilities and TNT community fitness will not be held
liable for any loss, theft, or damage of your personal items within the
premises.
LOST PROPERTY
You
are responsible for your own property within the facilities and TNT community
fitness will not be held liable for any loss, theft or damage of your personal
items within the premises. CCTV is in operation 24/7 however we can only
monitor footage for serious incidents, and not for the search of lost items.
Any items left overnight will be held for one week as lost property. Lost
property is donated to charity if unclaimed for one week.
ACCESS AND EVACUATION
Entry
and exit to TNT community fitness is via main entrance door. We ask that you do
not enter or exit via the fire door. The rear fire exit, which is clearly
marked, must not be blocked or interfered with for any reason.
In the event of an emergency evacuation, members and guests must immediately make their way to the nearest available exit (main door or fire exit) leaving personal belongings behind.
In the interest of safety and our commitment to safeguarding, no children under the age of 14 years old are permitted in the gym. Student membership is available for those age 14-17, those age 18 and above require adult membership.
We
may, in rare circumstances, permit under 14s into the gym at our own
discretion, however only the reception area will be accessible for waiting
purposes, and our staff and trainers will not be responsible for the
whereabouts and safety of any children who are within the venue.
Individuals
found to be causing nuisance or offence to other members, guests, or staff will
be asked to leave. Misuse or mistreatment of the gym facilities, inappropriate
behaviour, abusive language or violence will not be tolerated and may result in
the suspension or termination of your membership.
PHOTOGRAPHY
No
photography of other members without their prior consent is allowed at any time
and we reserve the right to ask you to delete any unwelcome photographs if we
receive complaints. Failure to provide proof of doing so can result in
termination of membership.
COMMENTS AND COMPLAINTS
Please
refer to any comments or complaints to a member of staff. Written complaints
must be addressed to Carl Smith at tntcommunityfitness@hotmail.com
PHYSICAL ACTIVITY
READINESS QUESTIONNAIRE
All
members are required to maintain an up-to-date Physical Activity Readiness
Questionnaire (PAR-Q). This is completed digitally within the Clubright app.
The purpose of this is to ensure that staff are fully informed of any physical
or medical condition which could affect the members ability or suitability to
take part in physical activities. In the event of an emergency, staff can use
this information to correctly assess a member’s health and condition to assist
or call for assistance appropriately. We strongly recommend that all members
seek medical advice before commencing a new exercise programme and we reserve
the right to request a doctor’s certificate and to reject a membership
application if a satisfactory doctor’s certificate is not received.
JOINING, MEMBERSHIP
TERMS & CANCELLATION
TNT community fitness offers a 24-Hour membership with a sign up fee of £5. This includes your key fob for entry.
14–17-year
memberships can only be registered by a parent/guardian who is over the age of
18 and proof of age will be required. The 14-17 year is only permitted to train
on the premises when with a parent/guardian who is over the age of 18. If the
14-17 year attends the premises to train without a parent/guardian, then we
will not take any responsibility for any misuse of equipment and any injuries
caused.
Refunds
cannot be issued, in full or part, for your failure to utilise the facilities
within the timeframe of your membership. Your memberships cannot be extended
due to lack of use within its validity or transferred to another person.
Rolling memberships require payment on the 1st of each month by direct debit. If your direct debit payment fails, your access will be revoked until it clears. Your membership debt cannot be cleared within the gym in person, as the direct debit instruction automatically resubmits every 3-5 working days.
You are welcome to request cancellation at any time, giving 30 days’ notice in writing to tntcommunityfitness@hotmail.com. Any payments due within 30 days must be cleared for your account to close, and you will still have access until, this date.
Our
team reserve the right to end your training session and ask you to leave the
premises, revoke your membership, and refuse future membership or access. Our
team reserve the right to deny access or membership, those who enter the venue
against instruction not to are trespassing and will be reported accordingly.
CCTV is always operational, including the outside carpark area.